Frequently Asked Questions

The Borough’s advanced metering program involves the installation of highly accurate, state of the art metering technology for residential and commercial electric customers. Your meter has been replaced with a newer digital meter that allows for two way communication giving customers better access to tools and information that can help save money by better managing their energy use. Installation is done at no cost to the customer.

Your new meter is installed by a Lansdale Electric Department staff member. A brief, approximately five minute, interruption of your power will occur...this may result in flashing clocks on electronic devices.

No, while you will not see a change in service immediately, the benefits of an advanced metering system include: improved access to your energy usage information; automatic power outage detection; and fewer estimated bills.

Your new advanced electric meter has a digital display instead of dials. To read the meter, simply look at the screen which shows your Kilowatt Hour meter reading. The other displays show the meter communicating with our operating and billing systems over a secure network.

The Meter: New advanced meters, which can be read remotely, are installed. Communications Network: The meter will transmit your energy usage information to the Borough via a secure communication network. Our Billing System: Meter data is sent to the Borough’s billing system. Advanced metering technology will virtually eliminate estimated bills. Your Utility Bill: Your monthly bill is generated using the information sent to our billing system.